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Dear Valued Customers and Partners,

In light of the current outbreak of coronavirus disease 2019 (COVID-19), Glidewell Distributing has implemented the preventive measures recommended by the CDC, along with an overview of the precautions we are taking to ensure our ability to maintain the highest levels of service as we prepare to limit our employees’ potential exposure. We are also closely monitoring our supply chain, and sincerely apologize if any supply chain delays have caused a disruption to your current business needs.

In terms of Glidewell Distributing’s preparedness to continue to provide a high level of service, we have a Business Continuity Plan that includes system redundancies and employee remote work plans. We are prepared to carry out this plan as required and anticipate no disruptions in operations or service levels at this time.

In addition, we have implemented the following precautions to protect our employees, clients, partners, and any other service providers from potential exposure to the coronavirus:

1. We are actively monitoring the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and local public health departments for recommendations and best practices.

2. At this time, no Glidewell Distributing employees have tested positive for the virus. In the event any employee or third party tests positive for the virus, has been directly exposed to a person who has tested positive, or has traveled to a CDC designated hot zone, the individual must be quarantined for 14 days prior to access to our facilities.

3. We have worked with building management in all of our facilities to increase cleaning and disinfection activities.

We will continue to monitor the development of this situation. Rest assured we will implement best practices to control the potential outbreak for our employees and visitors to our facilities. If you have any specific questions or concerns, feel free to reach out to your Sales Account Representative, Customer Service at our main number: 1-800-733-4408.